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privacy policy

Last updated: 22.03.2024

  • Welcome to the SkinPlace.
  • The terms and conditions of the Privacy Policy apply to the use of the Website and Services offered by SKINPLACE LIMITED (the "SkinPlace"; "We"; "Our"; "Us" or "Controller").
  • We value your privacy and strive to ensure the protection of your personal data. In this Privacy Policy, We want to explain in detail how We process the personal data which you provide when using Our Website.
  • Your trust is crucial to Us and We take all necessary measures to secure your personal data. We adhere to high standards of data protection and strictly comply with applicable laws and regulations.
  • Please carefully review this Privacy Policy to fully understand how We process your personal data and what rights you have regarding your personal data. If you have any questions or need additional information, feel free to contact Us.
  • By continuing to use Our Website or Services, you consent to Our Privacy Policy. If you do not agree with any of its terms and conditions please do not use the Website and any Services.

section 1. area of use

1.1. This Privacy Policy covers all Services provided by SkinPlace.

1.2. Any other Services created by SkinPlace that have a link to this Privacy Policy are bound by the regulations under the Privacy Policy.

section 2. applicable law

2.1. The Privacy Policy is construed in accordance with the applicable law with subject to the provisions of European Union GDPR.

section 3. the rights of personal data subjects

3.1. SkinPlace is committed to upholding the rights of individuals regarding the information collected about them. Consequently, SkinPlace must ensure that individuals whose information is retained can fully exercise their rights. In accordance with current legislation, you have the following rights, particularly as per legal requirements:

3.1.1. RIGHT TO INFORMATION ABOUT PERSONAL DATA: You have the right to request information about your personal data held by Us at any time.

3.1.2. RIGHT OF ACCESS BY THE DATA SUBJECT: You have the right to obtain a copy of all the personal data We have collected about you through a reasonable and lawful request.

3.1.3. RIGHT TO RECTIFICATION: If your personal data is inaccurate or incomplete, you have the right to request its correction.

3.1.4. RIGHT TO BE FORGOTTEN: You may request the deletion or restriction of processing of your personal data if necessary, subject to lawful considerations.

3.1.5. RIGHT TO RESTRICTION OF PROCESSING: You have the right to control and limit how your information is processed by all parties handling your personal data.

3.1.6. RIGHT TO DATA PORTABILITY: You have the right to receive your personal data in a structured, commonly used and machine-readable format and to transmit it to another controller.

3.1.7. RIGHT TO WITHDRAW CONSENT: You may withdraw your consent to the collection, processing and use of your personal data at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

3.1.8. RIGHT TO OBJECT: You have the right to object to processing based on legal grounds other than consent.

3.1.9. PROFILING: You have the right not to be subject to decisions based solely on automated processing, including profiling, which significantly affect you.

3.1.10. RIGHT TO PROTECTION OF RIGHTS: You have the right to lodge a complaint with the relevant supervisory authority if you believe that the processing of your personal data is unlawful.

section 4. amendment to privacy policy

4.1. SkinPlace retains the right to modify this Privacy Policy at its discretion.

4.2. Any alterations will be communicated to you through the update of this Privacy Policy, its publication and/or other channels of communication.

4.3. We encourage you to review the revised Privacy Policy regularly. By persisting in your use of the Website and/or Services subsequent to SkinPlace's publication of an updated Privacy Policy, you signify your acceptance of the amended terms and conditions.

4.4. Should you disagree with the revised Privacy Policy, it is advised that you cease using the Website or Services.

4.5. SkinPlace reserves the right to amend this Privacy Policy at any time.

section 5. cookies policy

5.1. This Cookie Policy is an essential component of Our Privacy Policy.

5.2. Kindly review this Cookie Policy to gain insight into the Cookies We employ and the data collected when you utilize Our Website.

5.3. Please note that Our Cookie policy pertains solely to Our Website and We recommend reviewing the cookie policy of other Websites you visit.

5.4. USER SETTINGS FOR COOKIES! Please be aware that your refusal will not affect the usage of the most crucial Cookies necessary for the functioning of this Website. You have the option to disable Cookies at the browser level.

5.5. COOKIES USED ON OUR WEBSITE: We utilize Cookies to enhance your browsing experience, including remembering preferences, facilitating navigation and ensuring essential feature functionality. Our Cookies are categorized as follows:

5.5.1. ESSENTIAL COOKIES: Vital for Website operation, enabling access to secure areas and authorization processes.

5.5.2. PERFORMANCE AND ANALYTICS COOKIES: Gather data on Website usage to assess content effectiveness and improve performance.

5.5.3. FUNCTIONALITY AND CUSTOMIZATION COOKIES: Remember preferences and customizations like language and currency settings.

5.5.4. SECURITY COOKIES: Support security features and help identify and mitigate malicious activity.

5.6. THIRD-PARTY COOKIES: We may also use Third-Party Cookies from trusted Service providers to enhance Our Website and Services. These Cookies assist in analyzing usage patterns and delivering content from Third-Party sources.

5.6.1. PERSONAL DATA COLLECTED BY THIRD-PARTY COOKIES MAY INCLUDE: IP address, referrer ID, timestamps, browser type and user agent.

5.7. CHANGES TO COOKIE POLICY: We may update the Cookie Policy periodically with any changes posted accordingly. By continuing to use Our Services, you acknowledge awareness of the updated Cookie Policy. We encourage you to review the Cookie Policy before using Our Services.

5.8. By using Our Website, you affirm that you have read and comprehended the information provided on Cookie usage and agree to these terms. Your continued use of Our Website signifies consent to this information.

section 6. how do we collect the data?

6.1. we may collect information, including personal data about you when you use our websites, services and contact with us. this information and personal data may include, but is not limited to:

6.1.1. Name, email address, date of birth, country of residence;

6.1.2. Profile information on the Website;

6.1.3. Page visit history, actions taken on the Website;

6.1.4. Payment card data, bank account information;

6.1.5. IP address, device type, operating system version, browser data;

6.1.6. Steam64ID, Trade link;

6.1.7. Information about user social connections and contacts, including friends, followers and subscriptions;

6.1.8. Age, gender, marital status;

6.1.9. Data on items sold, exchanged or traded on Our Website through the Services;

6.1.10. Reports on technical issues, feedback, comments and suggestions;

6.1.11. Data on purchases made and payments for Services, including transaction history, payment amounts and methods used.

6.2. our purposes for collecting the above information may include, but are not limited to the following:

6.2.1. To identify the User, provide personalized services and ensure account security;

6.2.2. To analyze User behavior, improve Website functionality and provide personalized content and Services;

6.2.3. To process payments for Services and maintain financial records;

6.2.4. To ensure the security and functionality of the Platform, as well as prevent fraud and abuse;

6.2.5. To enhance social interaction within Our Platform, provide recommendations and personalized content;

6.2.6. To analyze the audience, personalize Services and direct marketing efforts;

6.2.7. To adapt content and Services to specific devices, ensure compatibility and analyze resource usage;

6.2.8. To personalize offers and improving experience use the Website;

6.2.9. To analyze users behavior, determine preferences and interests and provide personalized recommendations;

6.2.10. To facilitate the functionality of the item trading service, record transactions and prevent fraud;

6.2.11. To organize and conduct gaming events, award winners and analyze User participation;

6.2.12. To analyze User behavior, improve Service functionality and provide personalized recommendations and offers;

6.2.13. To analyze the effectiveness of marketing campaigns, provide personalized offers and improve User experience;

6.2.14. To detect and resolve Service functionality issues, improve User experience and product development;

6.2.15. To process payments for Services on the Platform, keep track of financial transactions and provide Users with a history of their purchases;

6.2.16. To address and resolve User inquiries, technical issues and feedback, as well as improve customer support Services and User experience.

6.3. our sources for collecting the above information may include, but are not limited to:

6.3.1. Upon your registration or profile activation, when you provide personal data.

6.3.2. Through server logs or cookie files stored on your device.

6.3.3. When you input payment data during payment processing.

6.3.4. Through payment processing systems.

6.3.5. During interaction with Our social media accounts, if you provide such data.

6.3.6. Automatically, when your device transmits data to Our servers.

6.3.7. Through Steam, when interacting on Our Website and authorizing via Steam.

6.3.8. With your direct consent to the use of Our Website and services.

6.3.9. Via transaction logs associated with your account.

6.3.10. When reaching out to Our customer support.

6.4. our legal bases for collecting the above information may include, but are not limited to the following:

6.4.1. Based on legitimate interest, We may process certain information to fulfill legitimate business interests;

6.4.2. Your explicit consent to the processing of such information is obtained through registration or use of Our Website or Services, ensuring compliance with data protection regulations;

6.4.3. We process information based on the need to comply with legislative requirements, ensuring adherence to applicable laws and regulations governing data protection and privacy;

6.4.4. We process information based on the performance of necessary contractual obligations, ensuring the provision of agreed-upon services and adherence to contractual agreements.

6.5. TERMS: The terms of storage of personal data are strictly regulated to comply with applicable legal requirements for each specific case of personal data processing, ensuring data security and integrity.

section 7. how do we sharing your personal data?

7.1. We prioritize your privacy and personal data protection. In this section, We describe when We may transfer your personal data.

7.1.1. PARTNERSHIPS: We may share your data with trusted partners to improve Our services.

7.1.2. LEGAL COMPLIANCE: We comply with requests from governmental authorities if required by law.

7.1.3. ANALYTICS: Personal data of each user helps Us analyze user behavior and enhance Our Services and Website.

7.1.4. PAYMENT PROCESSING: We share personal data with Third-party payment systems when it required.

7.2. Your continued use of Our Services and Website indicates your consent with the Privacy Policy.

section 8. how do we protect your personal data?

8.1. SkinPlace prioritizes the utmost protection of your personal data and upholds rigorous standards of confidentiality. We employ a range of robust methods and technologies to safeguard Your information on the Website:

8.1.1. SERVER SECURITY. Maintaining strict security protocols for our servers is of high priority to us. This ensures that stored personal data remains shielded from any unauthorized access attempts.

8.1.2. DATA ENCRYPTION. Your personal data transmitted through the Website is carefully encrypted using state-of-the-art encryption methods, which significantly reduces the risk of unauthorized access.

8.1.3. EMPLOYEE TRAINING. SkinPlace employees receive extensive cybersecurity and data privacy training when they are on-boarded. This equips them with the necessary knowledge and skills to handle and safeguard your personal data with the utmost care.

8.1.4. OFFICIAL API INTEGRATION. Integration with third-party software is conducted exclusively through official APIs to ensure secure data exchange. This minimizes risks associated with unauthorized integration and ensures reliable data transmission.

8.1.5. COMPLIANCE WITH LEGISLATION. We meticulously adhere to all pertinent laws and regulations concerning the protection of personal data, including the GDPR and other regional legislation.

8.1.6. DISTRIBUTED DATA STORAGE. Employing a distributed data storage approach enhances data resilience by dispersing data across multiple databases. This strategy mitigates the impact of potential database failures or unforeseen events, bolstering overall data integrity and availability.

8.1.7. MONITORING AND DETECTION SYSTEMS. Our Website is fortified with advanced monitoring and detection systems that continuously scrutinize your activity. Any suspicious or anomalous actions are swiftly identified and addressed.

8.1.8. LIMITED EMPLOYEE ACCESS. To minimize risks, employees are granted access to personal data solely based on necessity. This ensures that access is restricted to data essential for their specific roles, following a strict need-to-know basis.

8.2. SkinPlace remains committed to ensuring the security and confidentiality of your personal data when you using Our Website.

section 9. how do we delete your personal data?

9.1. When it comes to erasing personal data, SkinPlace meticulously follows a Process to ensure compliance with data protection regulations while respecting Users' privacy. The deletion Process involves several key steps:

9.1.1. RECOGNITION: We meticulously identify the specific personal data slated for deletion, ensuring accuracy and completeness throughout the process.

9.1.2. AUTHENTICATION: Our team rigorously verifies deletion requests to ensure their legitimacy and authorization, whether initiated by the User or in compliance with legal mandates.

9.1.3. DATA DELETION: Once validated, We proceed to expunge the identified Personal data from Our systems, databases and any associated backups.

9.1.4. IRREVERSIBLE ELIMINATION: We ensure the complete and irreversible deletion of personal data from Our storage systems to prevent any potential retrieval or unauthorized access.

9.1.5. ACKNOWLEDGMENT: Upon the successful completion of the deletion process, We provide confirmation to you or Data Protection Authority, acknowledging the thorough removal of their personal data.

9.2. variations in ceasing personal data processing grounds and exceptional circumstances:

9.2.1. CONSENT REVOCATION: If SkinPlace processes personal data based on your consent and such consent is revoked, We promptly erase the relevant personal data in accordance with GDPR requirements and the terms outlined in Our Privacy Policy.

9.2.2. CONTRACTUAL OBLIGATION TERMINATION: Should the contractual relationship between SkinPlace and you terminate or be declined, We promptly delete the associated personal data in compliance with GDPR regulations and Our Privacy Policy terms.

9.2.3. LEGAL OBLIGATION FULFILLMENT: If processing personal data is mandated by legal obligations, We delete such data promptly following the cessation of the legal obligation in accordance with GDPR and Our Privacy Policy.

9.2.4. VITAL INTEREST CONCLUSION: In cases where personal data processing is based on the vital interest of you, We delete such data promptly after the vital interest ceases, adhering to GDPR and Our Privacy Policy.

9.2.5. LEGITIMATE INTEREST OBJECTION: If personal data processing is based on SkinPlace's legitimate interest and your objects, We promptly delete such data upon receiving the objection, in accordance with GDPR and Our Privacy Policy.

9.3. EXCLUSIONS:

9.3.1. While We diligently adhere to deletion procedures, certain exceptions may apply:

9.3.1.1. BUSINESS DEMANDS: In cases where data deletion could disrupt ongoing Services and Website operations, timeframes may be extended up to six months, while still ensuring eventual deletion.

9.3.1.2. REGULATORY OBLIGATIONS: If mandated by laws or governmental orders, retention periods may be extended accordingly.

9.3.1.3. TECHNOLOGICAL HURDLES: Some data may be technically difficult to delete, such as when deletion could compromise system integrity or information remains in backup copies. In such cases, data retention may be necessary.

9.3.1.4. DATA ANONYMIZATION: After the retention period expires, your personal data may be further processed for SkinPlace's purposes (e.g., marketing) if fully anonymized, ensuring deletion of personal identifiers and connections.

9.4. By meticulously following these procedures, We uphold Our commitment to protecting your personal data and fostering trust in Our data management practices.

section 10. confirmation of acceptance of the privacy policy

10.1. By accessing and utilizing the website and/or services, you acknowledge that you have previously agreed to and accepted the terms set forth in this privacy policy. Your continued use of the website and/or services indicates your ongoing consent to the processing of your personal data as detailed herein.

section 11. details of controler

  • Name of company - SKINPLACE LIMITED
  • Country registration – Hong Kong
  • Registration address – 7/F, MW ToWer, 111 Bonham Sheung Wan, Hong Kong
  • Email: [email protected]
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