FAQ
We have an answer for almost every question
- To start selling items, you need to register on our website through STEAM. Once registered, you will be able to browse the list of supported games and items that can be sold.
- We support CS2, RUST, and more. A detailed list of games and available items can be found on our website.
- After selecting the game and item you want to sell, you need to provide a wallet address for receiving the payout. After creating the transaction, you need to confirm the trade in STEAM. We will instantly pay you the transaction amount in the chosen cryptocurrency or credit it to your account balance.
- We support several popular cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), and Tether (USDT - TRC20).
- We take every effort to ensure the security of transactions on our website. We use modern data encryption technologies and implement various security measures. Additionally, we verify the authenticity of items and user profiles to minimize the risk of fraud. You can find reviews about us on our homepage, social media, or third-party review platforms like Trustpilot.
- Our system provides instant payouts after the completion of the transaction. Usually, the funds are credited to your account immediately after the transaction is completed. However, the time it takes to receive the funds may depend on the transaction processing speed of the cryptocurrency network. In some cases, transactions may take up to 24 hours. If you encounter such a delay, please contact our support team for assistance.
- Yes, you can withdraw your balance to your account.
- The price of a gaming item on our website depends on several factors, including its rarity, popularity, market demand, item condition, and current price competitiveness. We also consider the current prices on other platforms and markets to maintain competitive pricing.
- The minimum payout amount is set to $5, but it may vary depending on the selected payment method. This helps ensure the efficiency of processing transactions and manage costs associated with different payment providers.
- We take multiple measures to protect our users from fraud. This includes verifying the authenticity of items and user profiles, using advanced data encryption technologies, and implementing a multi-level security system. However, it's also important to exercise caution when trading items, verify the contents of the trade, and double-check the account details provided to you during the transaction. Avoid engaging in suspicious transactions.
- If you haven't received the funds after selling an item, first ensure that you have provided the correct payout details. If all the details are correct but the funds still haven't arrived, please contact our support team and provide information about the transaction. We will conduct the necessary checks and assist you in resolving the issue.
- The prices on our website may differ from those on Steam for several reasons. We strive to offer competitive prices and attract more buyers. Our website allows for quick item sales and direct payouts to your wallets, which incurs fees and market-related conditions, leading us to set our own item prices.
- Api scam is a type of scam when 3rd party platform get access to your Steam Web Api Key, after that scammers can enter in your steam account change info, see your chats etc. While you trade with someone they will decline your trade and send you another one with same items. Scammers are changing name and avatar in order to make them look like original profile. You can always double check trade information and find that your first trade was declined and date of account registration are different. We always share with you bots name and date of registration. We always share with you bots name and date of registration and also we created Google Chrome extension which will show if you are close to been scammed. For your protection you need to revoke your old API key and Change steam password If you beware of scam. After that all your inventory and your account will be safe.Where can I find my Api key?
- Each week, you can earn bonuses for selling skins. The bonus you receive depends on the total amount of your sales for the week, and you're awarded a prize according to the level you achieve by the end of the weekly period.
- What prize levels are available in the Weekly Bonus Cashback? The Weekly Bonus Cashback page lists all possible prizes. Prize levels are based on the amount of your weekly sales. The more you sell, the more valuable prize you can earn.
- How and when can I claim my bonus? Your bonus will be available at the end of the weekly bonus period. You have 2 days to claim your prize. Note that you will receive only one prize, corresponding to the highest sales level you reached during the week.
- Can I receive more than one prize per week? No, each participant in the Weekly Bonus Cashback receives only one prize, which corresponds to the highest level they achieved in that week.
- Kinguin Wallet Cards offer a convenient way to withdraw funds for purchasing games, in-game items, and other digital goods on the Kinguin platform.
- How it works You purchase a Kinguin Wallet Card on our website by exchanging your CS2 or RUST skins, or using the funds from your balance.
- Activation on the Kinguin website Go to the Kinguin website and enter the received code. The funds will be credited to your balance, which you can use to purchase games, Xbox or PlayStation add-ons, and other digital goods available on the platform.
- Benefits Convenience: The process of purchasing and using the Wallet Card is highly simplified. You do not need to enter your bank details every time you want to make a purchase.
- Important This method is the fastest among all available withdrawal methods: you will receive the code instantly. In case of code loss, you can always refer to your transaction history in your personal profile on our website. We recommend keeping all received codes in a safe place to avoid any inconvenience. Purchasing Kinguin Wallet Cards on our website is your simple and reliable way to access a wide range of digital goods on Kinguin!
Security: All Wallet Card codes are securely stored with us, but we recommend keeping them personally for added security.
Transaction Control: You can check or find purchased codes at any time in the detailed transaction information in your profile.